Policies and Safeguards
Member Protection Information Officers
Member Protection Information Officers (MPIOs) have long been a part of Australian sport, creating positive club environments and supporting inclusive, safe, and fair sport. MPIOs listen to issues that club members may be going through and refer them to the right place to find a solution.
MPIOs are there to listen to issues raised by members of any sport before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person's rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process.
MPIOs don’t handle complaints or investigate grievances, and they don’t mediate between members or stakeholders. They’re also separate from the relevant Integrity Manager or the person(s) in authority regarding complaints, disputes, and resolutions in our sport. MPIOs are an impartial party who are there to help guide people in the right direction.
Meet Jane, your MIO
The MPIO at West Canberra Wanderers FC is Jane ShunWah. You can contact Jane at mpio@westcanberrawanderers.org.au to discuss club-related issues.
Member Protection Policy
The FFA Member Protection Policy aims to ensure that every person involved in our sport is committed to providing an environment safe for children, which is free from harassment and abuse for everyone, and promotes respectful and positive behaviour and values. This Policy provides codes of conduct and behaviour that form the basis of appropriate and ethical conduct by which everyone must abide.
We urge you all to become familiar with the Codes of Behaviour pages 23-26 in the FFA Member Protection Policy link below, especially items:
2) Participants Code of Conduct (pg. 23)
4) Parent/Guardian Code of Conduct (pg. 25)
Further Resources
To find out more about MPIOs you can visit the Play by the Rules website www.playbytherules.net.au/mpio.
Football Australia Policies & Resources
● Complaint Handling Flowchart (Play by the Rules)
Capital Football also maintain a comprehensive list of resources including the Play By the Rules guidance on their website: https://capitalfootball.com.au/resources/
Your safety is our first concern
If you are in Australia and in immediate danger or at risk of harm, call your local law enforcement agency or dial: 000
Diversity and Inclusion Statement
West Canberra Wanderers Football Club (WCWFC) promotes that everyone, regardless of their background, deserves an equal opportunity to participate, succeed, and contribute to our sport and seeks to include members from all areas of our community. We aim to foster and maintain a welcoming and respectful environment for players, staff, volunteers, their families and the broader club community. The same importance is placed on respect towards people from visiting clubs.
WCWFC recognises the importance of Diversity and Inclusion to facilitate innovation, new ideas, and a solutions-focused approach both on and off the football pitch. Diversity encompasses a wide range of factors, including, but not limited to, ethnicity, gender identity, age, disability and socio-economic background. Promoting diversity and inclusion in football aims to help break down discriminatory attitudes and prejudices. We ensure that all club activities, including matches, training, meetings and social events are conducted in a safe and welcoming environment for all participants. We are stronger as a club when we include diverse perspectives.
